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Masonry Repair
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We recently refreshed our homes' curb appeal with new granite steps. After having Matt and his crew build our new chimney 3 years ago we never hesitated to contact RL Sanborn for the job. Their price was fair, their response was fast and workmanship is unmatched! We will always contact RL Sanborn for our masonry needs.
Matt and his team did a great job blocking up my mom's old foundation windows. Professional, took the time to answer my questions and offer advice when asked. Very comfortable having them work at the house. Would refer them for sure !
Terrific experience overall! Communication was excellent both before and during the project. The entire team was very professional and their workmanship looks great. I was very impressed by how they set up the staging on our very steep roof and around our very tall chimney so they could work safely while also protecting our roof, house and lawn. They were also very diligent about clean up after the project was completed.
I have had other masons and a roofer work on my chimney’s water problem in the past but the problem persisted. This is the first time I felt like my concerns were heard, and the problem was accurately diagnosed and addressed.
I called RL Sanborn because my brick stairs (original 1948) were crumbling. They came out to look at them within a couple of days and called me to say they would need to be rebuilt. We knew it would be an investment but really wanted the stairs back to their original glory.
I had no idea just how beautiful they would be when Rick and his team were finished. I'm so happy with the work they did. Not only are the stairs beautiful and built better than before, the team was professional, prompt, and just generally nice to deal with. I highly recommend RL Sanborn for brick work. I'm so glad we decided to spend the money to have this done right. I could not be happier with the result.
PS. I had another contractor on site for kitchen work while RL Sanborn was working on the stairs and he went out of his way to tell me we had hired a great mason. Everyone who sees them is super impressed with these steps.
5 Stars +
They just finished a project for me - that had some 'unique components' (beyond the scope of this post). After getting several quotes, their assessment was the most 'straight shooting' bid I got (it wasn't the lowest - nor the highest - but it was the bid that accurately captured what was the right thing to do [and as we got into the project they would be proved right vs the other assessments I got]).
They started on time. Stuck to the plan. When unforeseen obstacles developed - they just worked at it until the problem was solved. They did not whine about it and try to up-charge me (which given some of the details of this project, I would have expected that from others). Despite everything, they put in the effort needed so they could finish on time!
They brought a professionalism, skill, craft, and knowledge to the job -- paying attention to details that make a huge difference. Everyone on site played well together as a team.
I could go on, but by now you get the idea: I have only good things to say about this outfit. I would hire them again for any masonry projects.
It has truly been my pleasure to have worked with them.