Ricchio AutoWorks, LLC

I like to say I don't do 5 stars. If you like me I do not look at ANY 5 star reviews. I like to say they shop is great. Emma is the best. I had issues with my heat. I totally appreciate when they called and broke down everything that could be wrong and asked how I wanted to proceed. What I appreciated the most was when I went to pick up my truck I expressed concerns about what if it wasn't working like I expected. Emma said just call us and we will take care of it. 3 days later I got a call from Emma asking how the heat in the truck was working. I never got a call from any other shop asking if my truck was working like I wanted. I waited over a week to put in review to just make sure everything was still working to my satisfaction. I can see doing more business with them. Like you see on most reviews about the shop they are honest and quick service.

Great experience! It's refreshing to get such outstanding communication. I especially like that they instantly referred to me by my name and remembered me when I called or stopped in. The shop is clean and organized and the mechanic was on top of his game. I was informed every step of the way and it was all explained thoroughly. They even called when they suspected a problem, just to keep me informed. Better yet, they solved the problem minutes after we hung up. Overall, I'm impressed, satisfied, and a customer for life. Thanks again, everyone.