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Flooring Repair
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Dennis and the team at Retro Restoration were incredible to work with! They were quick, friendly, efficient and so knowledgeable. My seller clients had a water problem in their crawlspace that needed immediate attention in order to keep the sale of their home on track, and Retro got the job done so quickly and made the process less stressful than we could have anticipated. Thank you!
Retro Restoration were FANTASTIC!!..there are not enough words that can truly describe my experience with them!..from the beginning, everyone has been very professional, personable & with excellent work ethics!...i had a nasty flood throughout my house & basically they came in & restored my flooring in hallways, washroom, kitchen, guest bathroom, new carpet in the master bedroom, & new kitchen counters!...i was a bit stressed that it turned out to be a much bigger/major restoration but i was so lucky to have this company to take on this project!...Dennis dealt with my insurance & estimations...he was VERY patient, with great communications & was always there to answer any of my questions/conerns....I lucked out to have awesome crew of Brian, Carson & Kylie!...Brian was the project manager & I could tell he was passionate about what he did!...absolutely GREAT communications, up front with everything, patient, knowledgeable, continously kept me up to date, & over all a well rounded guy who knows his stuff!...Carson (main guy who did the majority of the work) was very skillful with his craft!...he also had great communications, personality & again an over all well rounded guy!...Kylie (even for a brief time) was wonder too!..he came in & fixed a deep scratch in a dry wall & painted a section in the kitchen to match perfectly from the orginal wall....
so even though there were minor "hiccups " (as in most reconstructions) , they were very quick to fix it to make it right!..over all, this company has great communications, are professional in every way, continously kept you updated on materials/next steps, reliable, quick to respond to all questions/calls/texts/emails & you can feel/tell they strive for the highest in customer satisfaction!!...I will most CERTAINLY use them again for other "house projects" I have in mind down the future!..
without ANY doubt, i HIGHLY RECOMMEND Retro Restoration !!!..they made this overall experience truly "painless " & amazing!!! ...very satisfied & delighted with the end results!..
We had a water leak that basically ruined my wood floor and my cabinet below the sink that required replacing not only the cabinets, but the floor. at the same time, I had a second problem that required my bathroom enclosure to be replaced and all the flooring. Retro Restoration did an amazing job, restored everything looking better than when they started. They are very good at communication as well and always do what they say they will do at the time they say. I can't say enough good things about this company. I recommend them highly.