Rapid Care Restoration of Western Nebraska

Terrible communication, missed appointments, didn't finish the job or provide bill of services, and failed to communicate with my insurance company. Then gives me a massive bill saying their done with three months of late fees when I never even was contacted that the job was completed or provided any recommendations for next steps after I was told they would help me find a contractor in the areas to repair the damage since I lived out of town. I even reached out to Grant asking for help understanding why communication stopped and help getting the repairs over to my insurance and I was told to contact my insurance and that was it. Terrible customer service, communication, and very expensive.

Absolutely awesome work and great customer service. I called at 12:15 am when a storm had come through our area earlier that day and dumped more water than the terrain could deal with. Water came into the downstairs of our commercial building and flooded a good portion of it. E & J came as soon as they could at 8:00 am and cleaned out all of the water much faster and more efficient than I ever could have done on my own. Sometimes you just have to admit that you can’t do it and let the professionals handle it. 100% across the board calling E & J as soon as it happens if there is a next time! Outstanding!