Quality Air Heating and Air Conditioning

Quality Air is the only HVAC company that I trust in Columbus. I recently noticed an issue with my AC, which was impacting the thermostat making it difficult to adjust the heat. The heat still worked, but the thermostat was being unreliable. The message on the Nest thermostat was: E103 Error because of the Y1 wire. I called Quality Air, and spoke to Mandy who is always friendly and helpful. A tech wasn't able to come and take a look until the following week. I was happy to wait since it was not an emergent issue, and I knew I could trust their company and technician. The technician, Jeff, arrived on time, and was extremely knowledgeable and friendly. He took a look at the thermostat, wiring, and AC unit itself, which is located on my condo complex roof. He quickly diagnosed the issue, which was a fried contactor in the AC unit itself. He did not have the part he needed, so he drove to Lowe's to pick one up. He went above and beyond to fix the issue that day, within about an hour (maybe less). The price was also more than fair. I am so happy with the service I received from Quality Air once again, and will continue to be a return customer.