Comfort Crew

My furnace fan died during the recent blizzard. I was on hold for nearly two hours with my previous HVAC company they fell very short tell me it would be nearly a week to get the fan at a cost of $2700+ . Tim at comfort crew responded to my yelp request left a message and promptly returned my call. They tracked down a fan motor and had the furnace fixed in 24 hours while Franklin county was in a level 3 snow emergency. Five stars to Tim, Doug and staff! Five star service in crunch time and Five star response rate. Thanks for helping when I need help the most!

A real estate friend initially recommend this company. This is the second time we called Comfort Crew to help us with an urgent matter. The first was last summer when we had an issue with the AC. Two other companies wanted to charge us several thousand dollars to replace the unit and Comfort Crew came in with a very simple and very affordable solution to the exiting system. The second time was this winter when our furnace suddenly stopped working. The call dispatcher was incredibly nice and competent. She sent two techs that day to explore the problem that was quickly diagnosed and then sent two techs the next day to remedy what ended up being a bird that got stuck and ruined the motor. They showed up on time and were in and out in quickly. We felt very confident in their assessment and the work completed. Will definitely continue to use them and highly recommend.

In January of this year (2025) I was saved from spending the coldest night of the season with no heat in my house by Comfort Crew when Tim came within an hour and a half of my call. My furnace just had a dirty flame sensor, but I greatly appreciated his promptness. Just recently my furnace's inducer motor was sounding like a blender. Believing it wouldn't be long before it failed I called Comfort Crew and when Jourdan arrived the next day it had completely locked up. The good news was he said he could give me an estimate for a new motor and have it installed by the next day if I agreed to it. I agreed to the estimate and within 24 hours of my furnace going down Tim arrived with the new motor and installed it within minutes! I appreciate Comfort Crew's prompt and excellent service and wouldn't hesitate to recommend them to anyone I know who needs HVAC service.