Prescott Valley Heating and Cooling LLC

They seem to have gone out of business; at least I can't find them online or reach them by phone (8/29/2023). When I called to make an appointment, Jessica was very nice and professional, made an appointment quickly and for a convenient time in the near future. Clayton sent a notice he would be arriving shortly, arrived on time, showed concern for keeping pets safe, and went about his work quietly and competently, cleaning up as he worked. When finished, he reported his findings, took payment, and left me feeling confident and satisfied with the work. I am comfortable calling Prescott Valley Heating and Cooling for my HVAC needs in the future, and would recommend them highly.

After checking out several Heating and Cooling companies, we decided to go with Prescott Heating and Cooling in Prescott Valley, and we are so glad we did. Excellent response time, work ethics the way its suppose to be and very professional. We used them for a new hot water heater purchase and install also. Their pricing is fair and their work ethics are second to none in our book. The owner is doing it right, we now see why your company is a success. We are delighted to say that they have us as a customer for life. Thank you Ragan, it is truly a delight to show us the professionalism your company is made of. Al and Trish S

We purchased a new furnace and air conditioning unit, and were extremely impressed with everyone we worked with, beginning with Bill in Sales, then with Anthony and Joseph in Installation. Wade came out on Saturday morning after the installation when we discovered that the pilot light on the water heater went out during the installation. Everyone is so pleasant and accommodating. Excellent service all the way around! Highly recommend PVHAC Services.

The gentlemen who answered phone was very nice and helpful. The sales rep showed up to look at our ac unit and let us know what was wrong and went through his suggestions and prices. We did not qualify for complete financing and I wanted to get other opinions as it is a huge purchase. I had 3 other companies come out all of which said the same thing as rep from here. I was originally given a price on a unit that would be to big for my home after seeing a detailed report. When I called back to get in contact with the gentleman (the only company who did not give me a business card with direct contact information) who originally came out they told me he could not come again until the following week. All I wanted was a price for a smaller unit, as I was ready to use this company. They told me he had to come and relook and give me another estimate. I was also told the estimate was good for 36 hours and the price can go up, I feel like this is pressure from the company to just go with them. We ended up going with another company that was more personable and thorough. Yes we paid more, but it was nice to have direct contact for any follow up questions or concerns. As well as not given a 36 hour mark to make a decision.