Pippin Brothers Home Services

Mr Codoponey was the an individual sent out to trouble shoot the problem of no hot water after the initial installation. The problem he encountered with the hot water was above his level of experience. He said the company would have to send someone else out. Mr Robert came out about 6:00 pm and diagnosed the problem with minutes. He said it was a burner unit problem. He asked me did I wanted it fixed that night or wait until Monday, I said I would like to have hot water over the weekend. So he said it will be done. He told me he would have to go back to the company and get another burner unit and that would take about an hour. So he left and returned within an hour with the unit. He fixed it within about 10 minutes. We talked for about 10 minutes after finishing the job and I could see that he was all about pleasing the buyer. He said he had been doing this for 37 years and his experience showed. Mr Robert is a real asset to the Pippin Brothers company. He's a fine man. I thank him for his service. Willie Cummings

Ethan was amazing. We found an issue with our restroom and bathtub being clogged last night. Pippin sent Ethan out early this morning. He took care of our immediate problem and quoted us for the bigger problem that may arise. Answered all of our questions, let my husband see the roots in the pipes. Never felt like we were being taken advantage of, pushed or mis led. We appreciate the swift response and solution! The price was unbeatable and we feel very lucky we went with Pippin Brothers!

Let me start by saying that we all know how difficult it is to find a genuine person nowadays in any trade. Especially a person that's not money driven or just trying to make a sale. Robert came out to my home for an estimate to install a tankless water heater and filtration system this morning. He arrived right on time and was extremely polite and no chip on the shoulder, ( that in itself was refreshing). I explained what my husband and I were wanting to do and I got different quotes based around what would be best for our needs/wants. He payed attention to what I was saying and even gave different ideas to help make our project more obtainable. I had also shown Robert our conundrum under our kitchen sink ( which is a different project at a different time,) and put me on contact with someone to help with that project as well. It's very hard to find people nowadays to just be genuine or offer friendly advice ( without being charged) and Robert was the guy that did just that. Robert was personable and polite. Definitely an asset to any company. I understand a lot of people may not want someone to come to a job that takes there time and hears what they want done and gives advice on making that come true, however they're people like myself that would like to be heard about what they would like to see done and not feel like they just gave there money to a company that could care less about there family or home. I have not had the work done just yet but definitely had a great start. Gratefully, potential client, Leslie Franklin I'm giving 5 stars for service Hopefully it with be 5 stars on install and performance.