Andy’s Plumbing Heating/AC

Andy's plumbing is by far the best plumbing company to work in my home since arriving in Lawton, Ok in Jan 1977. The owner Shane has a lot to be proud of. He has a team of plumbers that are experienced, well-trained, courteous, and highly professional. Recently I noticed that my water was not heating up like it should. After having this heater for over 10 years I decided to buy a new one and called Andy's to install it. Chuck and Justin came out and installed the new heater and did a fantastic job. I was very pleased with their work; however, that did not solve the problem the underlying problem. So as not to confuse the reader of this review, I'm going to leave out a lot of details as to what followed and get to the point. Chuck and his assistant came back out to the house. Long story short, I had a slab leak that was the cause of my initial problem. Andy's sent Zak and his assistant Triston to fix the problem. The leak was found and fixed. Another plumber was dispatched to my house to help. The fix required getting inside base cabinets underneath the kitchen sink and countertop on the other side of the kitchen. I had hot water when they left. Low and behold my wife got up the following and felt through her stocking feet the ceramic floor tile in the laundry room was hot. She and I drove down to Andy's plumbing and pleaded our case. The young lady we spoke to, Lauren I believe, was very receptive, polite, and courteous. By the time we got there I believe all the workers were already dispatched out to their assigned jobs. After getting off the phone, she told us someone would be out soon. Shortly after getting back home, Shane, the owner showed up and assessed the situation and determined I had another slab leak in a different line. Wow. He then called in the cavalry. At one time I had approx. 5 or 6 plumbers working in my house to fix the problem. Once they were finished, Shane checked everything out to include the water meter check and assured me the problem was fixed and warranted for 12 months. He also agreed to put a summary of the work performed with the invoice which he did. It was easy for me to understand why he had such an outstanding group of employees. I spent over 26 years on active duty in the army and knew good leadership when I saw it in his actions. I'm now settled in my new home and wanted to take the time out to say thank you to Shane and his employees for being the great team that they are. They came through for me when I was under a lot of stress and needed the help. For that I am grateful and wish all of you the very best in this new year. David Ward

Yesterday these two wonderful plumbers from Andy’s plumbing spent from 9 AM to 5:30 PM replacing several sections of my sewer pipe. The original pipe was installed 17 years ago and a long section by the easement had bowed downward causing blockage. They installed two clean outs and a flapper by the house. They also repaired my sprinkler system that the cable people had cut when they buried my internet cable. They were careful not to break the orange internet cable. The had to do a lot of shovel digging in clay soil filled with rocks. It was 104 degrees but they never lost their cool. They refilled the trenches, smoothed out the dirt, and picked up the trash. If I could give them more than a five star rating, I would do so.

With it being summer and people needing new central air units, I cannot recommend Andy’s Plumbing enough! They have excellent customer service, always get back to you as soon as possible and whatever you need done they make it happen. They have wonderful prices and payment plans. We used them last year to replace our whole sewer line and they got it done in about 3 days. I’ve never had any issues with them, and out of the 4 places I called about the air conditioner, they had the best prices and could be here the fastest! (Pics of my new unit because I’m so happy to have it😂)