Own Phone fix by HL CONCEPTS?
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Mobile Phone Repair Shop businesses and related repair services are available around Laurel, MD.
Phone fix by HL CONCEPTS is listed as a Mobile Phone Repair Shop serving Laurel, Maryland. Contact this business for reliable local service, appointment requests, directions, reviews, photos, and profile details.
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I had an excellent experience at this shop. He did an amazing job fixing my phone and kept great communication throughout the entire process. He truly went above and beyond to make sure I was able to get my phone back in a timely manner, which I really appreciated. The service was professional, efficient, and stress-free. His business is welcoming, respectful, and you can tell he genuinely cares about his customers. If you ever need any phone service done, I highly recommend coming to this shop you won’t regret it at all.
Mannn!!! Let me tell yall how great this place was. Mr. Hameed aka Okewu (Hope I spelled it right) is the most patient, listening and understanding person. I came in with a broken phone screen after just dropping hundreds toward my rent. I had informed him that whatever he was charging was coming out of my rent money. He was very negotiable with pricing. He understands the daily struggles of juggling or trying to balance needs. He was so professional. Knew exactly what devices require what (from hearing him speak with other consumers). It took him all of 30 minutes or so to switch out my screen and all was well in the world again. I chose thi... Mannn!!! Let me tell yall how great this place was. Mr. Hameed aka Okewu (Hope I spelled it right) is the most patient, listening and understanding person. I came in with a broken phone screen after just dropping hundreds toward my rent. I had informed him that whatever he was charging was coming out of my rent money. He was very negotiable with pricing. He understands the daily struggles of juggling or trying to balance needs. He was so professional. Knew exactly what devices require what (from hearing him speak with other consumers). It took him all of 30 minutes or so to switch out my screen and all was well in the world again. I chose this business because it has 5 star reviews out of 1.5K and not a star less than 5 and I can see why!! I HIGHLY recommend this place to anyone needing device repair. 10/10. Thank you so much Mr. Hameed!! I appreciate your services and the conversation. May God continue to bless you, as you are blessing others!! 💝💝💝
While visiting my hairdresser she described her experience with getting her phone repaired. She said this location was impressive, had very good ratings and excellent service. I took down the information and after leaving her in Laurel I proceeded a few minutes away to the Phone Fix. There is a large sign outside of a building that has been converted into a business. Behind the building is an area for parking. If those slots are not available, across the street there is parking at the AutoZone. Just be careful crossing the busy one-way street. I entered the building and was pleasantly surprised at how welcoming it was, how well it was planned... While visiting my hairdresser she described her experience with getting her phone repaired. She said this location was impressive, had very good ratings and excellent service. I took down the information and after leaving her in Laurel I proceeded a few minutes away to the Phone Fix. There is a large sign outside of a building that has been converted into a business. Behind the building is an area for parking. If those slots are not available, across the street there is parking at the AutoZone. Just be careful crossing the busy one-way street. I entered the building and was pleasantly surprised at how welcoming it was, how well it was planned to service customers, it was cozy, comfortable, displayed a very modern design and offered a snack area while you wait. The gentleman, Hameed, providing the service welcomed you with a high smile, was very focused, grounded, spiritual, and passionate about what he does and on a mission to provide excellent customer service. He wore a white lab coat and blue gloves as his routine. I ordered the part that I needed for my phone and received a call within 24 hours to let me know it had arrived. Yes, there were options in the DC area but it is not what needs to be done that matters but by whom. I returned the next day to Laurel and set while my phone was being repaired which took about an hour. I was able to watch how Hameed gently serviced an older couple in need of his services. He was soft spoken to them, very patient and explained options to meet their needs. In the process he was multitasking by answering calls, using his tablet and repairing my phone. Each task was given attention to details. After completion of my phone he carefully bound it with multiple rubber bands for protection and I was given care instructions while the glue cured. I was very impressed and felt at peace with knowing I could have taken my phone anywhere but I am glad that fate chose me to have it serviced with him.
Best service ever, fast, reliable, cost effective phone and computer service. My initial experience was fantastic and my subsequent was just on point. Will recommend any day any time. Thank.
Yes I definitely recommend this company. Great outstanding customer service. I’ll definitely will be back
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