Phoenix Restoration

I have used Phoenix a few times over the past 10 years for various projects with great success. My need for them this past weekend compelled me to write this review. On Sunday afternoon, Mother's Day, a large water line broke on the exterior of a large building, putting over 2' of water into a business that operates 24/7. Chad and Ryan immediately dispatched their team and ample equipment to the site to start extracting water from the building. They stayed onsite working on the disaster for over 14 hours to make sure the owner of the business could operate safely. They worked through the night until 6:00 a.m. then returned to the site three hours later to continue their work cleaning the muddy silt from the structure. These guys went above and beyond to perform at a very high level. I hope nobody ever has to go through this situation. If you do, CALL PHOENIX. Professional, knowledgeable and will hustle their butts off to do what needs done to get your business or home safe and clean.

I really appreciated the quick response time. Chase came out within 3 hours of being called (I know it was at least a 2 1/2 hour drive time to get here), so I'm very thankful for his prompt service. He got fans, dehumidifiers and air scrubbers going immediately, PLUS he worked with our maintenance technician on what we could do on our part to continue the restoration process. We also really appreciated the knowledge of job and product, as well as the great attitude of Phoenix technician, Chase. Thanks, again!

I cannot express enough how absolutely fantastic our experience with Phoenix Restoration was! In the midst of the bustling Christmas week at our salon, disaster struck with a washing machine malfunction causing a sudden flood. Phoenix Restoration swooped in and went to work! From the moment they arrived, it was clear we were in the hands of true professionals. Their immediate and systematic approach to drying out our space and safeguarding every inch of our salon – from floors and walls to furnishings and equipment – was nothing short of impressive. The level of responsiveness and courtesy they displayed was beyond exceptional. Every step of the way, we were kept informed, and their attention to detail was unparalleled. Thanks to Phoenix Restoration, our brand new salon was not only saved but left untouched by the potential disaster. Their remarkable service ensured that we not only maintained our business during the busiest week of the year but did so seamlessly and with the utmost professionalism. If you ever find yourself in need of restoration services, look no further – they are, without a doubt, the absolute best in the business!