Performance Transmission & A/C Auto Repair

I booked an appointment to get a second opinion on my brakes and rotors after getting them checked at Tire Kingdom. The staff here checked in on my brakes and cleared me. (Tire Kingdom quoted me 1,000’s) Colleen is amazing!! She’s so patient and makes sure you can understand exactly what the process is for everything. They are incredibly honest and you can really tell they are down to earth. They even have a drop off and pick up for when you can’t make it after hours! I will definitely be coming back if I have any other issues with my car! Thank you guys!!

They massively overcharge on parts, at least a 75% up charge. They also will not allow you to supply your own parts. They massively over quote on labor hours as well, turning a simple job that shouldn’t be any more than $1000 into over $1,800. They’ll force you to do all of the work they recommend, even if you tell them you do not need it. You’ll be stuck with a $90 “diagnosis” fee, even if the issue was already diagnosed and they’re attempting to over-complicate the job. The service writer lady that answers calls is also condescending and evidently needs to brush up on her social skills. Beware of this shop, they will attempt to gouge you. Very dishonest. They also left the car unlocked overnight, completely unsecured out front of the shop. Extremely unprofessional.