Palmetto Security Systems

Palmetto Security Systems was the prior provider at a residence that I purchased last year. The prior owner had ceased using them just before I bought the house. When I called to have Palmetto Security Systems restart service, they were quick to handle the request. Unfortunately, they were slow in telling me that there was a $450 "activation fee" for which I was billed a couple of months later. The equipment was older and required multiple visits to replace batteries and complete general maintenance (as opposed to doing it all in one visit), so I ultimately decided to cancel and was charged another $150 cancelation fee due to severing the contract early. All together, $600 in special charges in less than nine months of service on top of the $50+ monthly charge. The people I interacted with were friendly, but I strongly encourage everyone to be careful before using this company. It was a terrible overall experience.