One Source Appliance Repair

I have owned and operated a small business serving the Raleigh area for nearly 35 years and I know good, honest, skilled, and professional service when I see it. Brian of One Source Appliance Repair, in Raleigh, has all of these qualities and more and he's just a nice guy too. It was refreshing to see honesty, patience and kindness at play this day and time! He was in no hurry to do a fast repair and leave, he took his time to source all the possibilities. Rest assured, Brian[they have other repair techs, Brian did my service call and on the same day I called] will come out and knowledgeably diagnose your refrigerator and on time, [at least in my case] and then carefully explain to you in full detail what your best options are to fix it. They don't play pricing games and or create a more costly repair to make more money and their pricing is fair too.. I will only call this Raleigh Refrigerant repair company who Brian holds their name high, in the future. When you find the all above qualities, you look no further. Thanks for the excellent service and experience! Eric

Amazing service from my technician named Brent! He kept me informed on the status of my warranty company approving the repair, the date the parts were ordered, and the timeframe when the parts would be received. He is the ultimate example/standard for any repair person. He was very informative and pleasant to talk to. I don’t think I’ve ever experienced customer service this amazing! Excellent job Brent and One Source Appliance Repair!

Our 17 year old GE refrigerator stopped cooling both freezer and refrigerator sections just before the holiday party season started. We had called One Source Appliance Repair in the past and were super impressed with their knowledge of appliances and their conservative approach to fixing problems. Time was ticking and food was melting. Repairman, Matt K., was dispatched promptly to diagnose and discuss options. Matt explained clearly the problem, the solution and gave us several choices to discuss and decide. He was professional, relaxed, informed and direct. We HIGHLY recommend calling and using One Source Appliance Repair. They are fair, prompt and arrive determined to fix the problem you are experiencing.

I do not leave reviews often, but Brent was so helpful and nice I felt a review was necessary. My Frigidaire range has been broken for months. I have had people come out from a different company and they were absolutely no help! Yet, Brent diagnosed the issue in minutes, ordered the parts and had my range fixed within a few days. One Source and Brent were extremely easy to work with! For now on I know who to call when my next appliance breaks.

Matt was friendly, professional and extremely efficient. He has serviced our refrigerator several times and each time we have been so impressed with his expertise and knowledge. We trust him so completely and appreciate so much his honest responses to our questions and concerns. Oh, if only we would educate and train more of our young people in the skilled trades where we now have such a shortage! Matt's competence and his "people skills" make him the dream service professional. He is the best!!!!! Thank you, One Source for providing such excellent service from your exceptional service professionals! .

Absolutely, hands down the best ! Our refrigerator, under warranty, had stopped cooling, the motor/compressor not running at all. The manufacturer scheduled a tech from another place, a no call no show. I called the manufacturer and alerted them, and to send someone from another business, I would not accept one from that place because if they could not even call to say they wouldn't make it, they're obviously substandard. Anthony from One Source called ahead to alert when he was on his way, came in and zeroed in on the issue and fixed it within 30 minutes, and even explained the manufacturer defective part that caused it. He entered with a smile and friendly attitude, and was just super! I HIGHLY recommend these professionals!