Off The Hook! Heating & Air

Our heater went out on a very cold night. My husband and I decided to call this company because so many of the reviews raved about their honesty. Now, so will I! Harris, thank you so very much for your kindness and your honesty. It was just a plugged up bit in the furnace keeping it from working at all. He cleared it out and gave it a once over to make sure that was the only issue. Now its running again. Well worth the money for a business that knows their stuff and does not take advantage of peoples misfortune. THANK YOU

I really appreciate the honesty from this company. I messaged in about a sporadic loud humming noise from our A/C unit, and instead of sending someone out just to bill me a trip charge and likely not be able to recreate the sound, they took the time to call me and explain what was most likely going on. They walked me through the possibility of the compressor failing, gave me realistic expectations for what to plan for, and advised me to use the next several months given the current weather to research and save before summer, when the unit will be working hard again. They could have easily come out and charged me today or attempted to push me to do this right away, but instead they were upfront and looked out for our best interest. That kind of honesty is rare in many industries, and it’s exactly why I would trust them when it comes time to replace our unit. Thank you for your integrity and professionalism!