North Providence Tire & Auto

My Alignment took longer than expected and was charged extra for it, but this wasn't the my issue. They told me that a caliper screw was missing on the front driver it will cost me $45 to get a screw put in. I went back to my mechanic to find that no bolt was missing, "I saw the bolts with my own eyes" and they were not missing. So called North Providence tire shop to let them know the bolts was there. The person I was speaking to started to get defensive saying that his mechanic been working there for 40 years and it's impossible that he was lying then proceed to tell me that my mechanic probably just installed the screw while I was there.... Read full review

Edit 02/10/26 After Bob, called about my review I am giving them a 40% increase to 3 stars. I was wrong, they replaced none of the valve stems. I assumed it was something fairly inexpensive that would have been included since they can rot and can leak over time. If you expect new valve stems with your new tires you have to request it. Not my experience elsewhere. My mistake. He explained that the damage to my rims is paint that simply fell off when the tires hit it during the removal/install process. And since its just paint, they are not responsible. Uh, ok. While doing the alignment they needed to replace a tie rod that had not been tighten... Read full review

I have NEVER had a bad experience with North Providence Tire and Auto. This is a super-friendly, knowledgeable and experienced shop that goes out of its way to satisfy its customers. The work is professional and pricing is reasonable. I never feel like I could have done better elsewhere. My entire family and quite a few friends have gone there for years and I have never heard a complaint. Five stars all the way.

From the customer service to the work performed everything was exceptional. What was truly amazing in this day and age was the bill was actually under the quoted price. I've been to the place down the street and around the corner and it's not worth going. If you need repairs or tires please head to North Providence Tire and Auto and stop wasting your time elsewhere. You will not be disappointed!