New Age Computers, Inc

PLEASE do NOT USE this computer store. I did a diagnostics with them costing 30 dollars. When they finished they told me it was the motherboard. I asked if they even checked the CPU and he said no he didn't check because CPUs never ever break. So he didn't even bother to check it or the ram. I asked why. He said we don't even make money on diagnostics so they don't check everything even tho he told me before hand they check everything. Complete money grab. If you ask me. Bordering SCAM. So I said ok fine I replaced the motherboard. And it did not fix the problem. Then i started replacing all the other products because this guy said CPUs never break he said he never seen one break.. and so The last thing I changed on the computer was the CPU and guess what it fixes it. Because he could not be bothered to check my CPU. I ended up forking out 500 DOLLARS in computer parts. to fix my computer. This place doesn't even do full diagnostics they just take your money and don't even bother to check ur computer and give you wrong information sending you down a bad rabbit hole. like I said complete MONEY GRAB. GO ELSEWHERE or you'll regret it.

Had a broken gaming PC that I was debating on trashing. I brought it in for diagnostics and to see how much it would cost to repair. They told me I could get it up and running well if I replace my motherboard, Memory, and CPU which would cost about $500. I asked if i'd need a new graphics card to be able to keep up with the upgrades and they told me it would be completely fine, so I went through with it (I wouldnt have if I knew I needed a new card). Sure enough my PC cant even run games like fortnite on low settings without low fps, drops, and skips let alone SkyrimSE, Bo4, or any other graphically demanding games. So now im forced to get a new graphics card which will be around $300 for anything decent, otherwise I spent $500 on nothing. I wasnt planning on spending this much and im disappointed with the service they have provided. Lost a customer, wouldnt recommend their services.

I'm only giving them one star because i couldn't give them zero. They ordered me a new power charger they said would work no problem. Well, it fried my computer which they prolonged on the diagnosis because i think they knew what happened immediately. Instead of making things right i had to remind them of their promise that the new power charger would work. So out a$900 computer that was working fine and after calling them on their promise to the customer they so generously give me $50 off a second rate computer that they tell me is a top of the line one. After doing my research come to find out asus has one of the highest if not the highest customer complaints in the industry. I'm out $950 total and what do they lose? Not much and a customer that won't go to them again. Carma will come around.