Mr. Appliance of Northern Virginia

Technician Sammy was very professional, he showed up on time and identified the issue within 15 minutes. It was not a big issue and we were glad he was able to figure it out right away. We only paid the diagnostic fee. We will definitely recommend this company.

GREAT experience. Our dishwasher was broken for 6 weeks when Muhammed came out to service it. He spent multiple hours running diagnostics, installing new parts, and testing the fix. He was a extremely knowledgeable, professional, and courteous. Highly recommend.

This is the second time we used this business and will be our last! The "tech" completely misdiagnosed the problem with our Bosch dishwasher claiming that the entire motor needed to be replaced because the seal around it was leaking. Had I listened to him, it would've been $600+ wasted because the actual problem was just a $30 fix with replacing a cracked ring on the heater. Had he just done some basic research online, he would've seen this very common problem. I'm not happy I lost time and the diagnostic fee. Such incompetence and laziness is just unacceptable and shameful.

I tried Mr. Appliance for the first time for my LG refrigerator. Many companies have stopped servicing LG refrigerators, so I was happy to find Mr.Appliance. Sammy came within a week of my call, right on time, and diagnosed the problem, showing me the technical schematics on his iPad to explain the diagnosis and the parts that were needed. The problem was unusual: every few hours when no one was using the fridge, the water dispenser would activate on its own and put 4 to 6 ounces of water out, which mostly fell on the floor. We agreed on ordering the parts, which were most of the cost of the repair. When the parts had arrived at my house, I c... Read full review