Whitney Sparrow
Do. Not. Come. Here!!!! I bought a tire from them on 2/5 after I blew out returning from my daughter’s pediatric checkup. Drove 3 hours away the very next day and my car started shaking like it was 2 degrees outside!!!!! Put my life and my children’s lives in danger. I called them to get a replacement tire. They told me to come up to have the tire looked at. I get here (I’m sitting in their parking lot right now) only to have the guy acknowledge that the tire is warped and that is what is causing the shaking…. But instead of replacing the tire he told me he can’t do anything because I paid in cash and the guy who put the tire on is not here. Do not purchase your tires from here. Do not support these people if you value your money and your safety. If I could give negative stats I absolutely would. To address the owners claim that I did not have a receipt or proof of purchase, that is completely absurd! You offer customers who pay in cash a discount so they won’t ask for any receipt. My car started shaking literally the next day (but I was 3 hours away and couldn’t get back). You all should be ashamed of scamming hard working people. I ended up having to pay $70 and get an entirely new tire from a different tire shop. I will likely have to bite the bullet and buy 4 new tires next month because of this experience! Beware and do not do business with these scammers. They are unethical, liars, and thieves. I have filled a complaint with the BBB! The fact that they are saying every customer leaves with a receipt is a total lie! Please please avoid these liars like the plague!!!!!! Save your time money and sanity. I ended up buying a new tire and I’ve filed complaints everywhere I could! If I can save even one person from making the mistake I did that is all I ask! Beware! Terrible tires that they know are bad and poor customer service is an understatement!
