Kristen Hansen
If I could give ZERO stars I would. Bag 1: Brought in brand new bag to fix a tiny scuff - completely ruined the bag. Bag 2: Brought in purse to clean closure - work not done. Bag 3: Cut a leather lace in half, barely able to cut a straight line and did not finish ends. Absolutely horrific job. If you value your leather goods, go elsewhere.