Michael Russo Plumbing & Heating Co., Inc.

These guys did a job for me thru the sprinkler/irrigation company that I chose. They showed up to scope out the job and then showed up a second time to do the work. They showed up when they said they would, communicated well, and the work was done flawlessly. Very happy with their services and will use them going forward for any plumbing projects we have. Gordon, the plumber who did the install, was very nice and did great work.

Recently, I needed to replace our water heater in a condo that runs on gas for both heat and hot water, not your average setup. It required a specific 199,000 BTU water heater, which isn’t cheap. I was referred to Michael Russo Plumbing, a family-owned business with a great reputation, and after working with them, I now know why. When I first called and gave them the model and serial number, the owner personally answered. He immediately recognized it was a specialized and expensive unit. Instead of just quoting a price, he expressed real concern about the high cost and asked if he could call me back after doing some research. Sure enough, ten minutes later he called back. He had confirmed the specs, shopped around, and tracked down the exact model at the best possible price. That kind of honesty and effort is rare. And Nico, the installer — he couldn’t have been a nicer guy. He walked me through how the installation would go, made sure everything was clear, and got to work. Before I knew it, the installation was complete. Professional, clean, and smooth from start to finish. If you’re looking for a plumbing company that’s honest, responsive, and truly cares about doing things right, Michael Russo Plumbing is it. Highly recommend!