M
One star. Zero if possible. I contacted Max of Max Audio and Video Installers for a simple 32-inch TV mount on an interior bedroom wall with concrete block and drywall. I clearly explained what I wanted: a wall-mounted TV with recessed power and HDMI ports behind it, using black outlets and a black double-duplex wall plate. I also asked basic questions, like whether he provides the mounting hardware and what type of anchors he uses for concrete. He initially said this was no problem. However, when I specified I wanted black outlets, he became unhappy. He insisted on providing white and did not want to accommodate my request, even though black is readily available. At that point, he abruptly refused to do the job. This interaction left me with the clear impression that customers who know what they want and make simple, reasonable requests are not welcome. I would not want Max of Max Audio and Video Installers working in my home and cannot recommend this company.