Madden Auto Repair

We took my son’s truck in to have the turbo and coolant leak repaired. After spending $800, we got the truck back only to find it was still making the same noise and losing even more coolant than before. When we called and scheduled to bring it back in, we were told this was now a "new problem" and that the original repair cost would not be refunded—despite nothing being resolved from the first visit. The owner was very rude and dismissive, and we’re now forced to spend even more money elsewhere to finally get the issue fixed. Extremely disappointed with the service and lack of accountability. Would not recommend. ************I should have mentioned earlier that prior to bringing the truck to your shop, we had already received two other estimates confirming that this issue was not a new problem. The small reduction in the final price—did nothing to actually resolve the problem just out money for nothing. We didn’t want a discount; we just wanted the truck fixed. Instead, we ended up losing $800 and still had the same issue. Understandably, Robert was upset when owner was unprofessional belittling him and realized we were being taken advantage of— he knew this was Blaming alcohol is a weak excuse—there was none involved. We will definitely be taking our business elsewhere from now on. Just a heads-up to others: be Aware