Kacie Cutler
Great shop and an amazing crew! Thank you guys for your hard work! Get me right everytimeπ
Madden Auto Repair offers auto repair, engine diagnostics, brake repair, and suspension repair in Bartlesville.
Madden Auto Repair offers auto repair, engine diagnostics, brake repair, and suspension repair in Bartlesville.
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3 public reviews
Great shop and an amazing crew! Thank you guys for your hard work! Get me right everytimeπ
I've taken my car here a few times and they are always quick and helpful. Fairly priced. No complaints
We took my sonβs truck in to have the turbo and coolant leak repaired. After spending $800, we got the truck back only to find it was still making the same noise and losing even more coolant than before. When we called and scheduled to bring it back in, we were told this was now a "new problem" and that the original repair cost would not be refundedβdespite nothing being resolved from the first visit. The owner was very rude and dismissive, and weβre now forced to spend even more money elsewhere to finally get the issue fixed. Extremely disappointed with the service and lack of accountability. Would not recommend. ************I should have mentioned earlier that prior to bringing the truck to your shop, we had already received two other estimates confirming that this issue was not a new problem. The small reduction in the final priceβdid nothing to actually resolve the problem just out money for nothing. We didnβt want a discount; we just wanted the truck fixed. Instead, we ended up losing $800 and still had the same issue. Understandably, Robert was upset when owner was unprofessional belittling him and realized we were being taken advantage ofβ he knew this was Blaming alcohol is a weak excuseβthere was none involved. We will definitely be taking our business elsewhere from now on. Just a heads-up to others: be Aware