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Shower Door Repair
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I’m so excited about our new bathtub! It looks amazing, and is a significant improvement from our previous tub. Mad City is very professional and transparent with their contracts. Their lifetime warranty is what sold me on the product, but the fact that they offer financing is what sealed the deal. Mike did our bathtub installation, and he was well mannered, friendly, efficient, and did a wonderful job!
The photos speak for themselves. The whole team was phenomenal to work with, from the time we discussed our options and our goals for this project, all the way to the completion. This team is really handy and literally 'does it all'! They were in and out within a day, easy to get in contact, and really seemed to care about our satisfaction.
For the most part, they did a great job. We knew the pricing was higher than most, but at the time, we didn’t want to do the work ourselves. When I came home after the job was done, I immediately saw that the shower curtain rod was too high. Water would splash out of the shower under the curtain. They tried to give me longer curtain hooks, but that didn’t work. After giving it careful consideration, I decided that I wanted the shower rod moved to the proper height. I was told that moving the rod would void the warranty and I signed off on the height so it’s my problem now. I signed off on the height from the floor, but they measured from the top of the shower basin. If I want to use the shower it’s going to ruin the rest of my bathroom over time. They won’t warranty that. During the install, they asked my wife several questions about what height to place items in the shower. If they used the measurements that I signed off on, why would they need to keep asking us for dimensions?
Nick and Kosta did an excellent job in all areas from installation to cleaning up along with going through the final inspection. I would highly recommend them and Mad City if you are redoing your bath by replacing a tub with total surround to a beautiful walk in shower.
I just had windows installed. I can not praise enough how professional Blake (I believe his name was) and the rest of the crew were. They answered all my questions and did a stellar job. The regional supervisor Doug also checked in during the process. I will definitely be telling my friends. Great job gentlemen. Before and after pictures of my work in progress.