Lincoln Heating & Air

Our furnace went out during the recent snowfall. Called Lincoln to troubleshoot the issue. We were very satisfied with their service. Deondre, the tech, was very efficient in finding the problem. He was friendly and patiently answerdd my questions and explained the problem and how he planned to fix it. I also appreciate him taking photos as part of his report. Lincoln's front office was friendly and communicated well. I would definitely use them again.

Travler was our HVAC Tech. Great communication over text and calls. Being able to come and repair our furnace on a Saturday evening was a relief! He diagnosed, identified and resolved the issue quickly. All the while being friendly and professional. Making the appointment via an AI phone attendant left me a little skeptical but it worked out pretty well.

We loved the technicians expertise and knowledge. His quality of work was absolutely fantastic. We would give a five star review if the price was more representative of the part supplied and installed. The $350 for furnace service was very reasonable but the $850 for installation of a igniter that cost less than $80 was extremely expensive. Great service but nearly $1200 for a $80 part and less than 3 hours of actual work is a little disappointing.

Update: The folks at Lincoln came through and rectified the situation, they replaced the defective unit very quickly and have communicated well through the whole process, We’ve been very happy with their services in the past and we were a little bummed out with this situation but it is obvious that they are invested in making sure customers are happy with their work. Jeremy has been great! He has been very responsive and helpful. Thank you for the amazing customer experience! Had a mini-split installed and it has not functioned properly since then, the install guys have been here 3 times to “fix” it. They keep ignoring the fault code tha... Read full review

Houston serviced our oil furnace and did an excellent job. His young appearance may deceive you, but he is a professional, knowledgeable, and thorough. He is one of the best technicians I have worked with in servicing my old house's oil furnace. I highly recommend him!