Lincoln Heating & Air

Update: The folks at Lincoln came through and rectified the situation, they replaced the defective unit very quickly and have communicated well through the whole process, We’ve been very happy with their services in the past and we were a little bummed out with this situation but it is obvious that they are invested in making sure customers are happy with their work. Jeremy has been great! He has been very responsive and helpful. Thank you for the amazing customer experience! Had a mini-split installed and it has not functioned properly since then, the install guys have been here 3 times to “fix” it. They keep ignoring the fault code that says that the lines are over pressurized, one of the guys even said that he added more refrigerant to the line. Either the unit is defective and they should be replacing it or the install crew is not qualified to be doing the job. Now I’m having trouble getting them to respond to me. The mini-split is for my home business office renovation and is necessary for the drywall plaster and paint to dry, in this weather it’s taking the plaster a very long time to dry due to the heat not working in there. My business and therefore income are on hold until this project is finished, every day that this unit isn’t working is a day of lost revenue. Update: They’ve offered a solution of replacing the unit completely so I’m happy with that but no firm timeframe (all was taken care of within one day!) Thank you!!!

We loved the technicians expertise and knowledge. His quality of work was absolutely fantastic. We would give a five star review if the price was more representative of the part supplied and installed. The $350 for furnace service was very reasonable but the $850 for installation of a igniter that cost less than $80 was extremely expensive. Great service but nearly $1200 for a $80 part and less than 3 hours of actual work is a little disappointing.