Bryan Van Dyck
I am only giving one star because it doesn't allow Zero. Stay away from this company! Had a terrible experience, as Jeremy immediately attempted upcharges over his quote, demanded 20% down to get on his schedule, but upon reading the fine print of the quote later the 20% down is only required if the job is over 5k, which proves he planned the upcharges. When I asked later why I was charged 20% down when the contract said only over 5k, he said "why'd you pay it?" Owner is not present on site to ensure good workmanship, and I did not see until the tarp came off and he demanded to be paid, even though tuck-pointing was not even half way complete (see pics), and graffiti removal attempts by Laws failed, while I got Goof Off Graffiti removal for brick and got it off myself ( see pic), and worst of all my chimney rebuild resulted in a chimney that was crooked, had sagging courses, deep and shallow joints with no consistency, and the courses were not planned at all so they pieced in little 1-2" wide pieces all down one side, some of which were backwards and had the lettering showing out ( see pics). The flue inside was even installed crooked, and had broken bricks left inside. Its not even usable as a wood-burning fireplace after a rebuild because of how bad it was done. When we met to discuss his comments were, and they are recorded on video: "its hard to find good help these days', "its on the side of your house, you'll only see it when your mowing", and "my foreman is going through a divorce and is probably distracted" plus "I have an english/ spanish barrier with my other guy." So in the end I offered 80% of the total job IF he fixed it the best he could, the reduction being because the chimney cannot be fixed, it is ugly and badly constructed, and unless its torn down it'll still be ugly. He said, "no way, pay me or I file a lien on your property." The next day he called me and said "your offer was fair, but I don't want to complete your job, find another contractor to finish and pay me the difference." I said why would I pay you the difference, I have to find someone else, AND my chimney is still terrible. I had 5 masons/ builders come to look at it, and 4 of 5 said its so bad I will not attach my name to trying to fix it, I'll only do a tear down. One mason finally agreed to fix best he could if I didn't share as work HE did. In all my wife and I had 9 other contractors work on our complete rehab, none required any $ down (except Laws), only payment when complete and satisfied, and all 9 delivered on their promise, and all 9 were paid that same day of completion. Some we even paid over their price because they did such a great job, and finished so quickly. I rarely post a bad review, try to only do good ones because I know everyone wants to complain these days, but in this case the public must be made aware. This could happen to you if you choose Laws! I have over 50 pics total, statements from other masons, and the inside of the chimney inspection report which says it is not a usable wood-burning fireplace. Bertrand Twp Building Inspector condemned the work, and we discovered he isn't even licensed in Michigan, after claiming he was. We just wanted a pro mason to share our vision of restoring this home, and Laws ruined that possibility. Then complains about my review after forcing me into court. They quickly realized that was a mistake when my lawyer found out they aren't even a licensed contractor in Michigan. I think that says a lot about a contractor when they'll take a job at your residence and say they are licensed when they are not. Do your research first! The pictures are from when they said they were complete. Just a terrible business, stay away! Laws has replied to my post saying it is half truths, etc. I have 100% of it documented with pictures, even video where Mr. Law blatantly refuses to fix the work or reduce his price, and says " its on the side of your house, you'll only see it when you're mowing", in response to the terrible masonry work.