Klamath Technology Services

First and foremost, I would never let them work on a computer that’s worth more than $400. I would give 3 stars if they completed the “simple” task within a timely manner. They diagnosed within a week but it took them over 2 weeks to get back to me on the issue (I contacted them multiple times during that that 2 weeks period which went to voicemail) and order the part. It was a simple motherboard and cooling replacement, which shouldn’t take more than 2 weeks to diagnose, order, replace. But 4 weeks later, I finally get my computer back. After getting it back, the Bluetooth doesn’t work whatsoever. This computer costed me over $1000 to buy. They did the absolute bare minimum, 10% communication skills, and 80% pain in the ass. Go to Medford if you care about your computer.

Came in to replace my battery on my phone. My phone worked perfectly before just my battery died quickly as the phone is about 4yrs old now. Note 20 Ultra. Got the battery swapped in and 1 day later started having issues with my screen. It would stay black but I can hear the sound of clicking on apps or the screen would look like how tv static looks like, and it constantly shows a very faint flicker all the time, or my touch would register somewhere different on the screen. Just all these new screen issues. Sometimes the battery took a charge and sometimes it did not. Sad to say I cannot recommend this place as now with my somewhat okay battery my screen is now unreliable. Its too bad since all the staff was very nice and tried to look into the issue. I ended up buying a new phone instead as I cannot keep coming back in to have them look at it. It takes time to drop it off, have keep it and look at it the next day, and go pick it up. My phone was completely fine before just the battery died fast and I wanted to save some money instead of buying a new phone.