Joshua's Fine Jewelry

Joshua’s Fine Jewelry has been wonderful to work with. They helped me appraise several pieces of jewelry for estate planning, repaired some broken pieces, and even transformed my great-grandmother’s ring into a beautiful pendant that I will treasure forever. Their craftsmanship, attention to detail, and care with sentimental pieces really stood out. I truly appreciate how knowledgeable and trustworthy they are. I highly recommend them if you need jewelry repairs, appraisals, or custom work.

I would never recommend this place to anyone. I had my wife bring in my watch for a simple battery replacement on Friday, and they charged her $15 to lose a specialty pin in my metal band and then try and hide the matter. My wife drove an hour back home and as soon as I went to put my watch on, the pin fell out and my band was in 2 pieces and couldnt be worn. Now today is Monday, my wife went back there on her lunch break to have them fix what they broke. They put another pin in there that wasn't correct and the keeper clasp on the band wouldn't latch. They told my wife they "bent" the clasp so it should have stayed. I had to leave work early and drive a little over an hour into town myself to take my watch back in and have them fix the issue AGAIN. When I got there, I was upset, but I never raised my voice, I never cussed, I asked who touched my watch so I could talk to them. The old man wearing glasses said he worked on it and asked what was wrong. As soon as I pushed the pins on the clasp the pin dropped to the floor and the band fell in 2 pieces again. He never apologised. He deflected my concerns the entire time. Making it seem like he didn't care about the issue. He said he would take it back and fix it again after telling me multiple times how he showed my wife and it was all fine there. He said he had to put a larger pin in it and alter it to work. He did not offer me a refund for the initial issue and he even had the audacity to say he wasnt going to charge me for the pins!! If you took your car to a mechanic and they broke something, then tried to hide it, and then refused to apologize when they were confronted about it, only to "fix" it and have the audacity to say they didn't charge you for the "repair" is BEYOND bad business! Do not go here, and do not let your wife go here! They will take advantage of you both and then lie to your face!