romishia turner
I needed a repair done on my timing chain and seal cover. I had gotten approved through a third party company connected with the California BAR for payment for the repair. I requested a legally required w9 so that the BAR could process the payment and send out the check directly to John's Automotive and they refused to provide the legally required document. Mind you I had a deadline. After going back and forth trying to get the document and getting the run around the simply just flat out refused. Im guessing that they did not want me as a customer. So I ended up going through Toyota. Mind you johns quoted the repair close to $9k just for the timing chain. Toyota did the timing chain the seal cover a tune up and gave me 2 new tires for $5,567 with the bar covering the timing chain and seal cover. So I guess that them refusing to provide the w9 was a blessing in disguise. They lost a future customer with their refusal and super inflated prices and Toyota gained a customer for life.
