JML Electronic Solutions

I had a vintage Emerson 9-inch TV that I had bought about a year ago. Unfortunately, the DVD player stopped working, so I took it to Jake for repair. He informed me that he could fix it by disassembling it. He mentioned that he just needed to order a new part for the DVD player, which I agreed with. He suggested that I meet him after a few days for the repair to be completed. I waited patiently, but when I called repeatedly, I received no replies or answers. Instead, I was left with a disassembled TV that was broken into pieces. Not only was it a rare TV, but it was also expensive. I tried taking it to another repair shop, but they informed me that I was missing the main circuit for the TV. I tried calling Jake again, but he ignored me and left me open to constant calls. I was initially hesitant to write this review, but I must admit that I was deeply disappointed with his service. To make matters worse, he lied to me about the repair process. Based on the reviews, I cannot recommend Jake as a repair service. If I do not receive any response in the next few days, I may have to take him to court and settle the matter.

If you’re dealing with busted electronics — especially marine electronics like Lowrance — do yourself a favor and call Jake at JML Electronic Solutions. After months of getting the runaround from Lowrance customer service (emails ignored, useless scripted responses, call centers that couldn’t help), I was at my wit’s end. This was my third HDS Live 12 with the exact same backlight issue — clearly a known defect Lowrance refuses to acknowledge or recall. After fighting my way through multiple reps on the phone, I finally got them to agree to an attempted repair — $250 per unit, plus shipping both ways. And if they couldn’t fix it? I’d still be on the hook for a $50 bench fee per unit and return shipping, with no guarantee they’d even make a good-faith effort. Based on how poorly they’ve handled my previous repairs, I had zero confidence they wouldn’t just claim the unit was unrepairable and try to upsell me a new one. I told them I’m done supporting their brand and won’t be buying another product unless they stand behind the ones I’ve already purchased. Then I found Jake. Saw his shop (JML Electronic Solutions in South Minneapolis) on Google and brought him my 2 Lowrance units. He diagnosed and fixed the issue on each one in just a couple hours. No BS, no upsell, no scripted checklist — just real expertise and honest service. And if he can’t fix it, you don’t pay. It’s that simple. Jake is the kind of technician you hope to find — sharp, transparent, and clearly passionate about what he does. Whether it’s a marine unit or any other electronic, he’ll either fix it or find a way to make it right. I can’t recommend him enough.