J K Campbell
I've been a customer since 2009/2010 timeframe, so I've seen this shop hit the mark and miss over many years. Unfortunately, they are off now, so I recommend going somewhere else. From a technical perspective, they completely got the wrong measurements on the brake pad thicknesses on my truck and something didn't seem right about that, so I took it somewhere else and sure enough, there was plenty of pad life left. And, from a business perspective, when they switched over to passing the credit card fees on to customers, they didn't really let customers know well, so I had to pay more than I was expecting to pay at that time. So, give them one more try, I just did a quick oil change and took a check to pay with. Guess what? They don't take personal checks. That's pretty insulting as a long time customer. I'm pretty sure I've cycled a minimum of 7 cars and trucks through their garage doors, but no longer. I recommend going elsewhere. Their book rates were always a little on the high side, so I don't regret going elsewhere. There are some great shops in Boulder.