izzytech

worst phone repair I have ever paid for. I brought a s21ultra Samsung in for a screen replacement and back glass. I told them I wanted genuine Samsung parts. they said they could do it by Tuesday. I brought the phone in. On Thursday they called me to say they could not get a genuine screen and that they had a top of the line generic screen. given that I had already waited 2 more days then when they stated it would be done I was q bit annoyed to say the least. he also mentioned that the back glass was only available in black. fast forward to Friday I picked up my phone. #1 the back glass is now plastic #2 it is a generic brand and the Samsung name scratched of like it was a cheap sticker. #3 stated he would fix the lose camera part and did not do so. #5 THE PHONE SCREEN AND BACK AND CAMERA ARE SEPERATING. WATER GOT IN MY CAMERA AFTER LIGHT USE IN THE RAIN. THE SCREEN IS JUNK AND NOW MY PHONE DOESN'T WORK. I spent $400 for them to completely ruin my phone and now will have to replace it. They do not do quality work and lie about the products they use

Izzy replaced my phone screen (wasn't shattered but was nonfunctional w a lot of pixel death) within 45 minutes for cheaper than it would have been to replace through my service provider (WITH insured protection), saving me from losing content that wasn't backed up & being without a phone for a few days. He even had the forethought to apply a screen protector so it wouldn't happen again so easily. His store is clean & organized, and he provides personable & professional service. Will DEFINITELY be a loyal customer in the future. Thank you Izzy!