iFixandRepair - Penfield Walmart

I brought my sons Ipad here a few weeks ago. A new employee completely devalued the IPad and damaged the hard drive when switching the screen. This employee additionally tried to up charge me $75 and said “cash only.” Equally concerning. I left a review here and was contacted by the owner to make it right by replacing the Ipad. He contacted me when the IPAD came in and was ready for pick up. He noted in his original message to me he’d hope we’d update the review after he made it right. Upon our arrival, he would not hand over the ipad until the review was a 5 star. He seriously made my husband call me, and stand there until i Answered to remove my review. Many red flags with this business and their overall morale compass. I wouldn’t use again, despite they did make their error right. Please be careful!

Absolutely outstanding service! I came in just to browse, but ended up having one of the best tech-shopping experiences ever. The owner is incredibly knowledgeable and genuinely cares about helping customers find the right device — not just making a sale. The store has a great selection of phones, accessories, and even repair services. Everything was explained clearly, no pressure, no hassle. My phone was set up perfectly and the whole process was quick and smooth. If you’re looking for a place you can trust, this is it. Highly recommended — I’ll definitely be back!

I’m very happy with the service I received at this repair shop. From the moment I walked in, I felt welcomed and comfortable. The team was polite, helpful, and took the time to check my phone carefully before starting the repair. They did an amazing job fixing my phone. Everything was done neatly and with great attention to detail. My device is now working perfectly again and looks as good as new. What I liked most was their honesty and transparency about the problem and the cost — no hidden fees, no surprises. The turnaround time was also impressive. I expected to wait much longer, but my phone was ready quicker than I thought. Overall, this was a smooth and stress-free experience. If you’re looking for a place you can trust with your phone, this is definitely it. I would recommend this shop to anyone who wants quality repair and friendly customer service. I’ll surely return here if I ever need help again