iFixandRepair - Brandon Exchange

Recently, I took my phone to I Fix Repair hoping to get it fixed properly. At first, I thought they would do a good job, but after getting my phone back, I realized they made things worse. My phone is not the same anymore—it doesn’t work the way it used to, and I regret ever taking it there. When I got it back, the screen felt different, the touch wasn’t as smooth, and certain parts of the phone didn’t respond like before. I expected a proper repair, but instead, it feels like they just patched it up quickly without care. On top of that, the screen protectors they sell are weak and cheap. They start peeling off or cracking easily, which is frustrating because I paid for something that should protect my phone, not fall apart right away. The worst part of my experience, though, was the customer service. The guy who works there acted really weird—he made me uncomfortable and didn’t seem professional at all. Instead of being polite or explaining what was wrong with my phone, he gave short, rude answers and just wanted to take my money and move on. Overall, my experience at I Fix Repair was terrible. They messed up my phone, their products are low quality, and the service is strange and unprofessional. I wouldn’t recommend anyone go there, because once they “fix” your phone, it might never be the same again.

My experience, and my wife’s, was horrible. We first went to get a screen protector installed on my wife’s phone, and when they gave it back, it had bubbles and was clearly poorly applied. When we asked about it, they said the bubbles would go away after a while, but they never did. I also took the opportunity to replace one of the camera lens covers on my iPhone that had cracked. When they removed my phone from its case, they broke the case. I chose to ignore it because I really didn’t want to argue. Now, just 48 hours later, the glass from the camera lens has fallen off. Terrible product quality and terrible service. I wouldn’t recommend this place to anyone. Go at your own risk. I guess you get what you pay for. Cheap ends up being expensive.