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Washer Repair
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Refrigerator Repair
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Ice Maker Repair
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After checking out all the big box stores for new appliances for a new home, I stumbled upon Hoersch Home Appliance. One of the best local family owned businesses in the fox valley. Great service, great people, and great prices. Highly recommend stopping in to their new location and seeing what they can do for you. Will only be going here from now on. A++++++
Just had washer/dryer and dishwasher delivered and installed. Jack and Jordon were most professional and thorough! Shopping local is the way to go. Quality product. Service. They stand behind products they sell. Hoersch-you won't be dissapointed.
Our LG refrigerator, age 8, died a long, slow death on a Saturday while we were out. The next day I went to the appliance store where we had purchased it, hoping that they could repair it. They said that someone would contact us. Someone never did, and by the next Wednesday, having gone four days with no refrigeration, I passed by Hoersch on my daily run to Festival for ice. Desperate, I stopped in to see if they could recommend a repairman. Austin offered to bring us a loaner fridge after work, as he was the only one in the shop. I was so blown away by this that I bought a refrigerator on the spot ( and paid exactly what we had paid for the LG fridge eight years ago). Austin did indeed deliver it to us after work that day and set it up in our garage. And today Jordan and Jake came over to haul away the dead fridge and get the new one set up in the kitchen.
I can't say enough good things about the kindness, professionalism, and great service that this company offers. I may have to write another review just so I can give them more stars. And we will certainly be giving them more business.
First time purchasing form them what a great experience no pressure to buy very helpful and honest bought a range front load washer and dryer and pedestals for both wanted the 16 inch one Steve was honest and told us the problems they have with the 16 inch so we bought the 7 inch one on the way out the store we stopped and looked at one of the 16 inch and seen what he was talking about two guys showed up today installed them all in about an hour and 10 minutes. Great job guys keep up the good work. I would purchase from here again.
I’m so happy and excited to finally have my brand new coin-operated Speed Queen washing machine! They even took the old one that wasn’t working and had the new one delivered and installed while I was at work—complete with brand new steel braided water hoses. It was such a great moment to come home to that, and my son and I had a blast spending some quality time together learning how it works.
When I first called, they thought it might take a couple of weeks to get the model I wanted. But then the guy I spoke to checked with one of his coworkers, and they figured out they could get it in just two days. I called on Monday night, and by Wednesday afternoon it was already installed and ready to go. Talk about fast service!
From the start, the people at the store were amazing—super friendly, efficient, and easy to reach. I called pretty much every Speed Queen dealer around, and these guys were by far the fastest to respond. They always answered the phone, or called me back right away, and double-checked every detail to make sure everything was just right.
The washer still smells brand new, even after using it. It washes clothes in about 30 minutes, which saves us a ton of time, and everything comes out smelling super fresh. Plus, it comes with a three-year warranty, which gives me peace of mind.
All around, I couldn’t be happier!