Jill Heczko
My daughter and I drove her new-to-us vehicle from Madison, WI to Purdue for a college visit. Halfway to Chicago i realized I never took it to my excellent mechanic to give it a once over. But, too late at that point. Saturday morning we decided to take a little tour around the area to get a feel for it. And of course just as we were getting ready to drive home, the check engine light came on. Almost 300 miles from home - not a good feeling. I started looking for repair shops. I saw Herrera's was open. The reviews all said how pleased they were with the service and what a great guy Mr. Herrera is. Turns out the reviews were all true and then some. I explained the situation. He offered to run a diagnostic and possibly if it was a quick job he could do it, but he didn't want to promise anything. Turned out it was a coolant sensor and he called for a replacement part immediately. He said we didn't have to do the repair- he could return the part if we didn't use it. He wasn't pushy or impatient and was not at all condescending when he explained the problen. I gave him the go ahead and much sooner than I expected it was finished. My daughter and I were surprised at how reasonable the bill was. I realized later that I set myself up to get a highly inflated bill by being honest about our situation. Fortunately Mr. Herrera was just as honest back. I cannot thank him enough, nor can I recommend him highly enough. If my daughter chooses Purdue and has a car with her, she will use Herrera's for service even though there are probably places closer to campus.
