Chris ORourke
From our first meeting to the end of our project Dan and his team at Heritage Hardwood Flooring demonstrated professionalism, great customer service and craftsmanship for our flooring project. Our project consisted of removing old carpets and replacing with 800 sf of matching white oak flooring in both our living room and master bedroom. Then refinishing all the wood flooring throughout our home, approx 1300 sf, including bathroom, pantry and closets. Our goal was to refinish the floors so they looked not like a refinish job but like an original install. HHF was very successful in meeting our goal. We really appreciated the patience HHF gave us in our efforts to select the right stain color and their willingness to make changes to issues that became apparent during the work process. The sign of a true professional is not only performing their skills flawlessly but also how well problems are solved in the likely occurrence in a project like ours. HHF was able to demonstrate those skills with great success. Dan set our expectations high as he assured us in the quality of work he planned to provide in our project. We can confidently say he met those expectations with great success. They performed the work in the time frame that was quoted and did not declare the project done until we were satisfied. Someone might assume that service, professionalism and craftsmanship like this would come at a great financial cost but we found HHF’s cost to be considerably less than the other bids received. And no extra costs were tacked on at the end of the project. Satisfaction was the goal at the price quoted. It is easy to see that we are very happy with the work Heritage Hardwood Flooring performed on our flooring project and we are planning on using them again for future projects. And yes, we would recommend them for your hardwood flooring needs as well.