Hawx Pest Control

I gave them a chance back in June, the sales person really convinced me that I would be getting better service than what I currently had. It was way more than what I was paying previously but I gave them a chance because of how promising it looked. I realized with time that it was less quality service than I had received with my previous company while paying more. I had a baby right after signing up so this matter was the last on my mind. Finally had time to call. I spent over 30 mins (the first call got disconnected) trying to cancel. They informed me of the cancellation fee since I was ending services before the year, it still did not change my mind. After repeating myself over and over that I would not change my mind and wanted to pay whatever I needed to pay to cancel, Towards the end, the agent said “I respect your decision however…” And proceeded with another speech on why I needed to stay… For the ones who like their services great! But please know if you ever want to cancel for any reason, they will NOT respect your time OR your decision! I understand wanting to keep a client, but it should not take hearing NO 10 times and 30 mins on the phone, to ACTUALLY respect a customer’s decision!!!

This Company is a Scam!!! I signed up in July for the Mosquito Package. The months of service are: J, A, S, and Oct, then a break thru fall and winter, picking up again in April, then May & June which completes the 1 year plan they lock you into. They made 2 attempts in November to service my property which they can then bill for. Luckily, I was home and stopped them. I called corporate and they assured me they wouldn't come out again until the contract specified time in April 2026. It's now. Christmas Eve and without any prior notice I received a text from them that they serviced my property. Sure hope they don't bill me as I really don't want to spend time off for the holidays having to call corporate again.