Haferman Water Conditioning Inc.

I noticed an issue with my water softener. So I called Haferman who installed the system in 2006. My first point of contact was Sarah, who handled my inquiries with great efficiency. Her professionalism made the initial process smooth and reassuring. I also met Joe, the service technician, who provided valuable insights into my options. After considering whether to refurbish my existing system or purchase a new one, I decided on a new installation. Joe from Sales took the time to listen carefully to my specific requirements and preferences, ensuring that the solution matched my needs. I additionally chose the Kinetico drinking water system. The process required ordering the new equipment, which took about two weeks to schedule the installation. When the time came, Noah, the installer, demonstrated exceptional talent and expertise in his work. Throughout each interaction, I found the employees at Haferman to be extremely kind, thoughtful, and knowledgeable. Their dedication to customer service stood out at every step. I am highly satisfied with both the Kinetico systems and the service provided by Haferman. Based on my experience, I highly recommend Kinetico systems and Haferman. Their longstanding success is a clear reflection of their commitment to quality and customer satisfaction.

We had an excellent experience with Haferman Water for our new Kinetico water softener and RO drinking water system. Joe made the sales process easy and stress‑free—he explained all the options clearly without pushing unnecessary add‑ons. Steve handled the installation and did a fantastic job. He walked us through how everything works and what to expect for ongoing maintenance. Communication from Haferman Water was outstanding from start to finish, including scheduling and follow‑up after the install. We highly recommend Haferman Water in Burnsville, MN for anyone looking for reliable, high‑quality service and expert installation of premium water treatment systems.