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Oven Repair
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Fence Repair
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Spoke with Kathy on the phone about a gate repair. Emailed pictures and measurements. Had a qoute in less then 30min. Give me the choices with no bias or pressure. Payed on-line and will have my new gate in about a week. I would highly recommend Gaston Fence co. PS give Kathy a raise π
One of the worst non communicating companies I have ever used in the Construction Industry, from Duane in the field to Shelby in the office. I have called, text and emailed for days about pricing and scheduling without a response, especially from Duane even prepayment doesn't change change their prospective. Sad.
Absolutely a wonderful experience. Jason came out same day and answered all of our questions. We were really struggling to come up with a fence layout that would flow with our oddly shaped yard. He gave us his professional opinion and after seeing it laid out on paper we were very pleased! He got us over the estimate same day and with much surprise it was under my expected guesstimate. We went with the black chain link and the look does not disappoint! The installers were also amazing and worked hard and efficient! Within a day in a half our entire front yard and partial back yard was completely fenced in. They also helped in taking down the fence panels I had put up years ago. This was an absolute life saver! We were having our sonβs 3rd birthday the very next day and it saved me a lot of time! You couldnβt even tell we had just gotten the fence. Our yard didnβt even look like it was touched. I canβt say enough about Gaston fence and their staff. I would recommend them to anyone!
I purchased a 6 ft white vinyl privacy fence from Gaston Fence back in May. There was a total of 375 feet of fencing to complete. I ended up installing it myself and was successful due to the extreme patience/willingness to assist from these employees. It took me 2 months of nights and weekends so it isn't for the faint of heart. Thank you Serena and all who fielded my phone calls!
Pros:
-Great Customer service
-Accurate pricing and final quantity delivered (even down to the individual screws). There were 2 spare panels left at the end that I saved for spares.
-High quality hinges and hardware for the gates with the option to spring closed.
-Delivery was quick and the delivery driver was accommodating by precisely placing all of the materials where I needed them.
Cons:
-The custom graded gate leaves have sagged slightly over the last 5 months of use. I will likely install a strip of metal on the back of each gate leaf to restore it to it's original angle.
-Gate leaves were not 48 inches across (more like 44 inches) so the overall gate opening ended up less than 8 ft total. This makes putting a trailer through the opening more difficult. Not a defect, just a miscommunication on my part. I thought they would be 48 inches.
I recently purchased fencing material from Gaston Fence Company and I am extremely satisfied with their products and services. The company offers a wide range of fencing materials including vinyl and chain link at a competitive price, which was a major factor in my decision to choose them.
What truly stood out to me was the exceptional customer service provided by the staff at Gaston Fence Company. The team was not only knowledgeable and helpful in guiding me through the selection process, but they were also incredibly friendly and approachable. They actively listened to my requirements and provided valuable suggestions to ensure I made the right choice.
Furthermore, the promptness of their response to my inquiries greatly impressed me. Whenever I reached out to them via email for a quote or any other information, I would receive a timely response, addressing all my queries. This level of responsiveness and attentiveness made the entire experience hassle-free and efficient.
Overall, my experience with Gaston Fence Company has been outstanding. Their quality products, affordable pricing, and exceptional customer service have exceeded my expectations. I highly recommend their services to anyone in need of fencing materials or installation.