Fussell Appliances

I strongly advise potential customers to proceed with extreme caution before purchasing from this business. On the same day I brought home a washer and dryer, the washer failed to spin, despite my being assured by Sara that both appliances were fully functional. As a result, I immediately incurred additional expenses to address issues that should have been disclosed or resolved prior to sale. Furthermore, I was required to hire an electrician to replace the dryer plug. When the back of the dryer was opened during that service, dead rats and bones fell out. This discovery was alarming and completely unacceptable. I had specifically been told... Read full review

Sigh, We bought a $200 washer here, we brought it home, unloaded it ourselves, and washed some clothes. A couple washes later, It proceeded to flood our house, it just never stopped filling up. We were in the 30 day warranty to replace the item so I loaded it up, unloaded it at fussells, I picked another washer that was $200 because if you choose more than the purchase price you must pay the difference and I cant afford that, and I definitely cant afford the gas to drive 1 hour to opelousas for this again and again. So we get this washer home, unload it, the agitator does not move, it does not agitate, it does NOT get the clothes clean. IM SO... Read full review

Had a horrible experience with this place. Bought a washer and dryer for my daughter. Washer went out they replaced it with another faulty one. While getting it replaced I bought a refrigerator from them. I called the next day to let them know it wasn't sealing and the refrigerator wasn't cooling. Whomever was in charge was out of the office and was suppose to contact me the next day. She (the one i talked to) assured me they'd have a solution before Christmas. However, no one called and nothing got fixed. So I lost all my food and had to go buy another refrigerator. I went to lowes this time. At least they honor their warranty. I do not reco... Read full review

My heating element went out on a dryer I purchased two weeks ago so I brought it in thinking they would repair it for me.. instead, she let me choose from more dryers and swapped it right on out!!! ( This particular dryer was also a little pricier, but she said that it was fine).. I was so impressed with everyone at Fussells.. No gimmicks, no questions. Very honest and straight forward! Thank y'all !!!

Horrible! If you want your money don’t go here! We got a washer from them and from the start every time a rinse cycle came it knocked really badly then it just flat out stopped working then we brought it back and asked for a refund and they don’t do refunds ofc bc they probably know that they are selling faulty products and ppl are gonna want their money back. They offered to repair it and they made it work again but from the moment it got home it still knocks really loudly and I know they heard it when they ran a test cycle and just didn’t fix it. The woman at the desk was also very rude when we asked about the return and she closed the door... Read full review