Fullerton Appliance Center

Dishwasher update: I am compelled to share a disappointing experience with a local business. Two years after purchasing a Maytag dishwasher from Fullerton's, which was touted for its exceptional quality and comprehensive warranty, I am facing $500 in necessary repairs. Despite reaching out to both the store and Maytag, neither party has taken responsibility for the product's performance. The lack of support and unwillingness to work towards a resolution, such as a discounted labor rate towards the repair or come in and purchase a new madhine and we will waive or discount the installation has been particularly disconcerting. Given their slogan 'shop with confidence with quality and service in mind,' I urge potential customers to exercise caution. While Maytag bears significant responsibility, I believe the store could have demonstrated greater customer commitment by offering alternative solutions, rather than dismissing our concerns and telling us to basically pound salt…they have lost us as customers and if I were you I would think twice about where you shop for appliances.

I was about to give up on fixing my speed queen drier then I met Josh at their store. He convinced me not to give up. He sent out technician Ian, my old drier was stubborn. They sent me another technician. Old school Mike the service manager was awesome. Long story short. My drier is working like new at after being 15 years old plus. They are old school honest, tell you is it worth fixing or replacing. I will be seeing them soon for a washer replacement, my old one would cost more than a new one. This kind of local business with old school honesty, customer first, and their reputation maters. They care about community not a quick buck sell out. We forget how important local businesses are, they care more than big box, FYI, corporations. They made me feel as I matter like a neighbor or family.