Foundation Worx

Brian took a technical and solutions based approach for my property when assessing foundation repairs required. I am still in process of reviewing estimates and plan proposals, however was impressed with his knowledge base, transparency and delicate considerations when dealing with a 100 year old structure. Creative outside the box solutions vs a 1 size fits all standardized plan presented, which I personally appreciated. If searching for an honest, reputable company with a detail oriented owner whom personally reviews your home, Foundation Worx is a viable option. Beware of commissioned salesman that do not have technical expertise or your home's best interest in mind. Michael

Still frustrated about spending $15K then told had to get Gutters AFTER THE FACT TO FIX FLOODING AND MAJOR CRACK IN CEMENT BLOCK WALL ISSUE... (which we have done roof and gutters) NOPE... Properly sealing around base and actually watching and checking behind your crew may have helped. Even giving us an ACTUAL ESTIMATE FOR REBUILDING ENTIRE WALL BEFORE THIS may have worked. Husband has called I have EMAILED George numerous times!!! **** Update**** Still NO viable contact to resolve or even investigate anything!! I have sent PLENTY OF PROOF THAT I WAS BACK AND FORTH WITH GEORGE BEFORE HE SOLD OUT A COMPANY THAT HE OBVIOUSLY WASN'T IN ANY WAY AVAILABLE AS A PROPER FOREMAN OWNER OR OVERSEER OF THE SHODDY WORK THAT WAS BEING DONE. And YES all of this was from 2018 which was explained in detail to NEW owners that We had additional child 2019 and 2021 along with COVID shutting down husbands job for most of 2020. So saving up to get new roof and gutters and fork out an additional 7k/10k just for that to not 'fix the issue'. ***UPDATE*** and new photos. Still doesn't seem to care. Even his Project Managers and himself admits things we're done wrong. He even offered to reimburse partially (never ACTUALLY REIMBURSED A DIME!!) the WEEK BEFORE OUR WALL FELL. Dragged and dragged and dragged and due to rain after rain for 2 months front basement wall fell. Thank God we we're able to get down back steps safely me my 8, 5 and 3 yr old!!! NOW will not answer back or respond to anything. Our house was paid for right before we took out the loan for 'these repairs' and they have been excruciating this entire time. IF they had admitted from the get-go that they couldn't do the repair we could've tried elsewhere instead they took the job, I HAVE DOCUMENTATION OF THE initial start charge of $2,781.00 AND the $12,154.00. Total being $14,935.00. Now we are stuck with all our belongings in the home, my babies praying this was all just a dream. Constant lack of sleep at night for both my husband and I not knowing if we're going to lose vehicles JUST trying to keep a roof over our babies heads.

This company is horrible. Do not give them your money. Do not let them touch your house. All those great 5-star reviews from several years ago were under the company’s previous owner. The current owner, Brian, doesn’t care if his company’s repair job is done correctly or fixes the issue they were paid to fix. We hired Foundation Worx to add support under a hallway in our home. The job was done incorrectly, creating a large bulge in our bedroom floor and causing substantial drywall damage. I emailed Brian immediately and received no response. After calling the company a couple times, they finally sent out a salesman who doubled down on the improper repair and claimed there was no need to make any adjustments or corrections. We hired a structural engineer who confirmed the job didn’t resolve our hallway issue and actually made it worse. We sent a Right To Repair letter certified mail to Brian, which he was supposed to respond to within 30 days. Brian did not respond. After waiting over seven weeks for a response that never came, I emailed Brian again and asked for a refund, as our house experienced significant further damage while we were jumping through these hoops trying to get a resolution from Foundation Worx. Brian finally responded but only offered to repair their project, 6+ months after they broke our house. This repair should have been offered to us immediately. As we could not trust Foundation Worx to repair our home properly or in a timely manner, we paid another company to do it. I requested a refund from Brian multiple times and this request was ignored. Save yourself the nightmare we went through and hire another company.

We chose Foundation Worx to construct a retaining wall and install several support columns in the crawl space of our new home, following the recommendations of a third-party structural engineer. The project, completed in 2021, was handled with efficiency and precision. Alex and his crew demonstrated exceptional skill and professionalism, ensuring the work was done both promptly and to the highest standard. Beyond their outstanding workmanship, we were impressed by their competitive pricing, punctuality, and the exceptional customer service provided by Brian, whose expertise was invaluable. It was also a pleasure to support a local Georgia company, led by a Georgia Tech graduate, that upholds integrity and excellence in its work. Most recently, in March 2024, Alex returned to inspect and adjust our support beams as needed due to natural settlement, ensuring our warranty remains intact. A special thank you to Diane for seamlessly coordinating the appointment and to Alex for his punctuality, clear communication, and courteous service. We are confident we made the right choice with Foundation Worx and highly recommend them.