F.F. Hitchcock Co., Inc.

Technician came to fix my boiler it didn' fire the 3 time's I tried. Told the tech. my problem and he started to test the igniter box. Told me I needed a new one. The next day he came back and installed new igniter box. Reset the stack relay switch and fired up the boiler it smoked out the whole cellar. He then proceeded to tell my wife that the boiler was old and not usable. The last thing he said on the way out the door was it runs but I don't want to run it because of the carbon dioxide reading and it was smoking. Called the next day to have him come back after I finished cleaning the boiler. The technician was on his way when I got a call from the manager and told me he was not coming that my furnace was no good and they couldn't fix it. ALSO she Said he took the safety switch with him so I couldn't run it. So I called someone else to come look at my boiler and when I explained he new exactly what was wrong with it.. didn't charge me a thing because it was a bird's nest at the top of the chimney. We also tested the old igniter box and it was good. So FF Hitchcock put part's on my boiler that I didn't need and charged me 9 hundred dollars and changed. Do not recommend using this company and management was very mean. Needed furnace running have my 85 year old mother in law living in my house with us PS rating is minus stars

I am so glad I called! For years I've been wondering where my heat goes all winter. Phil Brito and John Casner figured things out. They were so nice and very professional. I appreciate how they broke everything down to me without making me feel dumb. They could have just done their jobs and left, but that's not how they operate. They made sure everything was done right and that I understood everything they were doing. Even my dog was happy to have them doing the job. They paid her special attention both when they arrived and before leaving. Definitely the kind of men you want working for any company. So thankful for their visit!

I am happy to share feedback on the dryer vent cleaning done in my condo unit yesterday by F.F. Hitchcock. I could not be happier with the job Kevin and John did yesterday cleaning my dryer vent. Kevin and John were wonderful. They were courteous, professional, efficient, and knowledgeable. They got right to work the moment they arrived. They cleaned the vent from the inside out and also from the outside in. They shared before-and-after photos of the vent with me, and my dryer vent is now so clean it looks brand new. They were very respectful of my home, carefully protecting my hardwood floor when they pulled my dryer out of the laundry closet to get behind it. They carefully cleaned up the area behind the dryer before putting it back in place. I am the president of the condo association I live in, and I look forward to recommending F.F. Hitchcock to other unit owners. I have added F.F. Hitchcock to our association's list of preferred vendors with whom we wish to do business in the future.

⭐️⭐️⭐️⭐️⭐️ Exceptional Energy Audit Experience with Rick and Ray I recently had the pleasure of working with Rick and Ray for a comprehensive energy audit of my home, and I couldn’t be more impressed. From the moment they arrived, their professionalism, expertise, and attention to detail were evident. They took the time to explain every step of the process, answered all my questions with patience and clarity, and made sure I understood not just what they were doing—but why it mattered. Their thorough inspection uncovered several areas where I could improve energy efficiency, and they offered practical, cost-effective solutions tailored to my home’s unique needs. What really stood out was their genuine passion for helping homeowners reduce energy waste and save money. They didn’t just do a job—they delivered peace of mind. Thanks to Rick and Ray, I now have a clear roadmap to make my home more energy-efficient, comfortable, and environmentally friendly. If you’re considering an energy audit, I wholeheartedly recommend this dynamic duo. They’re knowledgeable, trustworthy, and truly go above and beyond.