Bethany Cooper
A sales representative named Ashton came to my door and asked if I would like to try their services at a discount, and I agreed. I was given the "discounted" price, which apparently consisted of a discount that was only contingent upon not cancelling their services at a later time. For a subsequent treatment, I was in need of indoor services as well as outdoor and tried to contact the original sales representative (Ashton), who did not return my call. I then called the main phone number to make an appointment (to ensure I would be present for an indoor treatment), and was told that appointment times could not be made. I made it clear that I needed indoor as well as outdoor services. The company came at their own convenience, and because I was at work, they were unable to do indoor services and charged me for outdoor services ($96.34), which was pretty pricey for outdoor only when I already had my last outdoor treatment very recently. I decided that this service was not for me and declined further services, and I was charged $268.46 for my cancellation. That was the "difference" from my first service, which was "discounted." When I disputed the transaction, the company offered to use this amount to credit toward future services, but I am not in need of their services since I am unable to schedule an appointment with them for an indoor treatment. Essentially, this company will bait you with a "discount" that isn't really a discount, but a portion of a full amount that you will be charged upon cancellation. So you will be on the hook for $268.46 whether they provide you with the services that you need or not.
