Shannon Steens
I canβt say enough good things about my experience. My Mercedes C300 had a major coolant leak that turned out to be a failed water pump, one of those jobs most mechanics donβt even want to touch because of how cramped and complicated the engine bay is. Not only did he stick with it, but he was incredibly patient, methodical, and transparent through the entire process. He explained what was happening, showed me the bad parts, and never tried to upsell or pad the bill. Even when the repair turned out to be tougher than expected, he stayed until the job was done right.