lori whitmer
I've had them out for a clogged kitchen sink, a clogged toilet and a toilet replacement. Been happy each and every time. They keep you in the loop if they're running even 5 minutes late. Would highly recommend.
Draintech Plumbing Drain Cleaning Hydro Jetting offers water line repair, drain cleaning, pipe repair, and water heater repair in Ames.
Draintech Plumbing Drain Cleaning Hydro Jetting offers water line repair, drain cleaning, pipe repair, and water heater repair in Ames.
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5 public reviews
I've had them out for a clogged kitchen sink, a clogged toilet and a toilet replacement. Been happy each and every time. They keep you in the loop if they're running even 5 minutes late. Would highly recommend.
Big shoutout to Drain Tech - the only plumbing company I truly trust. Will and Kaden removed my old dishwasher, installed the new one, and even cut and replaced a leaking main waterline pipe that I thought was just water from my sump pump. They were professional, personable, and efficient. When you call for service, you will probably speak with Linda. She is always friendly and helpful. Honest, fair, and top-notch service every time.
Wow, very disappointed in their customer service. I made an appointment and was given a window of 1-3pm. Fine. Took the afternoon off and waited until 2:50pm to call the office and find out if we needed to reschedule. The office person said that she would inquire and call me right back. I waited another hour (it's now 4pm) and called again. Got the answering machine. Never got a call or an apology. That is not how you run a business! If you're running that late it is imperative to communicate that to whoever is waiting. What a waste of an afternoon.
They are very efficient and professional in making appoints. The Techs are very fast and respectful. The problem is in accounting. It took 5 months to receive my invoice. Even though I contacted them several times on a weekly basis. Need to hire more employees.