Delta World Tire

DWT did exactly what the Lexus dealership would have done for me for over $100 more, so in that regard, the folks where I had my car serviced were great. They saved me money. They also seem to be hardworking, underpaid, and most of all honest people who put up with the BS people dish out. They have a tough job and deserve to be treated well; they're your bread and butter. The lady who scheduled my appointment, not so much. She told me she was based at the store i visited. OF COURSE, SHE WAS IN A CALL CENTER!!! Whatever executive genius who believes lying to DWT's bread-and-butter is okay, it ISN'T! I say again: LYING IS NOT OKAY!!! I rated DWT three stars because an unknown in your company told a lowly employee it's okay to lie!!! If lies are encouraged at any level, that needs to be evaluated and requires action. Let that sink in. I rate the store that serviced my car FIVE STARS. Reward them, but take action against those who tell those who have customer contact.to lie.

Friendly service. As someone who at various car service centers and individual service centers for years and regularly had maintenance done there, I can honestly say that I felt my car and I were treated with special care. Joshua never hesitated to share and explain every detail. While sipping my coffee inside, I saw Technician Kevin (who performed the service) checking the car multiple times to make sure he was doing the right thing. I found this place through my Costco membership, and I can confidently say it will be my favorite service center from now on. I am grateful for their service standards.

Customer service was fantastic! Easy, same day appointment and they are partnered with Costco, so I was able to receive a 15% discount. DWT had a promotion going on, so they ended up applying their discount instead to get me the better savings without even having to ask. Highly impressed - definitely recommend! Did I mention, they also came in almost 45% cheaper for my brake service than a local competitor I brought my car to first?!? They 100% did!!!