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We went with this company because of their outstanding customer service. Each time I called, I got an answer (and not from a robot). Brandon worked with us and called us back promptly each time. Then John came over and was a very professional handyman. Felt comfortable with him too. Worked hard and did not stop for breaks or anything. Very impressive!
So thrilled with my experience with Cransten! The moment I called them their customer service was second to none. I searched for months for the exact team to make my historic home reno come to life. I truly wanted a team that could see the bones of the house and bring life to the new spaces we were expanding and changing so that it looked seamless and part of the original floor plan. Ziv showed up the first day and I knew: he was the only one that would make my house perfection - he was amazing from start to finish! I felt like I won the lottery. He saw all details from end -to- end, gave me options and kept me informed the entire project. He worked exactly the time he said he would and though I added a “few more things’ to our white board, he still finished on time. All during the reno, he kept the site pristine. Additionally, Brandon in the office kept me weekly updated on the costs and operations aspect of the project. Everyone from end to end was sensational and I could not be happier with the space they created in our home. I have the mudroom, laundry, bathroom and sunroom I never knew could exist and it looks absolutely stunning!
Dane did a fantastic job remodeling our stairs, as many pieces were rotted!
We’ve contracted services in the past and found work to be slow, often spotty at best. Cranston is honest, reliable and does a great job. Communication is also fantastic. It was great to finally have someone do work that did not cause more work!
We recently had 12 Andersen windows installed in our 1959 home — the originals were still in place! Dayne handled the entire project on his own, and it was immediately clear that he’s highly skilled and takes pride in his craft. He worked efficiently, communicated clearly, and was a pleasure to have around. He didn’t just do the job — he took time to explain issues as they came up and offered thoughtful solutions. The end result looks fantastic, and the whole process felt smooth and professional. Absolutely recommend Dayne 100% for any window installation work!