Coronado Stone Inc

Update - 7 months later: Although we had a bunch of issues listed below. I will say that communication improved over the last 7 months and Cameron and his team took our issues very seriously and fixed everything! ——————————- Very rarely do I leave negative reviews but man this has been frustrating for us. We used a builder to build our home and we paid extra to have stone put on our house in the front instead of all brick. Our house was finished in September 2021 and not even 6 months later by the spring of last year (2022) we had multiple stones falling off the front of our house. It took me over a month to get someone to actually return my calls and show up to fix it since is under warranty. They said they were going to check the other stones and make sure none were loose. A few months later by summer more stones had fallen off. We went through our builder this time since it was almost our one year follow up with them. They said they would reach out and have Coronado come fix it. That started this past august. I’ve checked in monthly and our builder says they’re getting the run around from Coronado and are told someone will follow up with me soon. We are now going into February and they still have not showed up to fix the issues. It’s super frustrating and looks bad that we have stones falling off and loose on a house that was built a little over a year ago.